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iD Mobile 5G Settings

📅 Last updated: 17 May 2026

iD Mobile 5G APN settings — correct values to activate 5G data on Android and iPhone in the UK, with troubleshooting steps.

iD Mobile 5G Settings — UK APN Hub guide

Does iD Mobile support 5G?

Step Action What It Fixes
1Check iD Mobile network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on iD Mobile network
3Restart your phoneClears temporary network errors
4Check iD Mobile APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact iD Mobile supportResolves account or SIM faults

Yes, iD Mobile has an active 5G network across the UK, with coverage continuing to expand. To use 5G on iD Mobile, you need a 5G-capable device, a iD Mobile SIM on a 5G-enabled plan, and to be within iD Mobile's 5G coverage area. Check coverage at the iD Mobile APN hub.

How to enable 5G on iD Mobile

On Android: Go to Settings → Network & Internet → Mobile Network → Preferred Network Type and select 5G/4G/3G/2G (auto) or the highest available option. On Samsung, go to Settings → Connections → Mobile Networks → Network Mode.

On iPhone: Go to Settings → Mobile Data → Mobile Data Options → Voice & Data and select 5G. If the option is not visible, your iPhone model or carrier plan may not support 5G on iD Mobile.

iD Mobile 5G APN settings

The APN settings for 5G on iD Mobile are the same as the standard mobile data APN. Your phone should use 5G automatically once it is enabled in your network settings. If 5G is not appearing in the status bar despite being in a covered area, try toggling aeroplane mode, restarting your phone or resetting your APN settings to the iD Mobile defaults.

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Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting iD Mobile 5G problems

5G not showing: Check your plan includes 5G. Ensure your device supports 5G. Verify you are within iD Mobile 5G coverage. Go to network settings and set the preferred network type to include 5G.

5G slow: 5G speeds vary by location, network congestion and signal strength. Move to an area with a clearer line of sight to a mast. Ensure no background apps are consuming data. Contact iD Mobile if speeds are consistently poor in your area.

5G connected but no internet: Check APN settings are correct for iD Mobile. Reset network settings. Try switching to 4G, testing mobile data, then switching back to 5G.

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iD Mobile 5G Not WorkingiD Mobile APN SettingsiD Mobile MMS SettingsiD Mobile eSIM SetupiD Mobile Roaming Not WorkingiD Mobile Data Not WorkingiD Mobile No Service FixEE 5G APN Settings
Troubleshooting — Try Steps in This Exact Order STEP 1 Toggle Aeroplane Mode STEP 2 Full Restart your phone STEP 3 Delete & re-enter APN from scratch STEP 4 Reset Network Settings ⚠ STEP 5 Contact Network Support ⚠ Step 4 (Reset Network Settings) will delete: • All saved Wi-Fi passwords • All Bluetooth pairings and VPN configurations Note your Wi-Fi passwords before using this step. 💡 Most issues are caused by: • Wrong APN text (one typo stops everything) • APN saved but not selected (no filled circle) • Phone not restarted / aeroplane mode not toggled

Follow these steps in order — most issues are resolved by step 1 or 2

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Frequently Asked Questions

How do I contact iD Mobile UK support?

You can contact iD Mobile UK customer support through their official website, via live chat, by phone, or through their social media channels.

How do I check my iD Mobile signal strength?

Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.

What should I do if iD Mobile has no service?

If iD Mobile shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking the iD Mobile coverage map for your area. If the issue persists, contact iD Mobile support.

How do I keep my number when switching to iD Mobile?

To keep your number when switching to iD Mobile, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to iD Mobile when you set up your new account.

Does iD Mobile support WiFi calling?

Many iD Mobile plans support WiFi calling. Check your iD Mobile account settings or the iD Mobile website to see if WiFi calling is available on your plan and how to enable it.