Samsung WiFi Calling Setup

Step	Action	What It Fixes
1	Check your network status	Confirms if issue is network-wide
2	Toggle aeroplane mode on/off	Re-registers SIM on your network
3	Restart your phone	Clears temporary network errors
4	Check your network APN settings	Fixes incorrect data configuration
5	Re-insert SIM card	Fixes poor SIM contact issues
6	Contact your network support	Resolves account or SIM faults

This guide covers everything you need to know about samsung wifi calling setup on your mobile network, including setup steps, troubleshooting tips and useful codes.

📶

Troubleshooting checklist

Where mobile signal can't carry a call, WiFi Calling shifts it onto your broadband connection

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Configuring your mobile network (Samsung WiFi Calling Setup)

Most of this is handled through phone settings or short codes, with the UK APN Hub keeping the current codes and instructions for each plan.

Useful short codes for your network (Samsung WiFi Calling Setup)

Forwarding and voicemail short codes are standard GSM, working the same across UK networks:

Divert all calls: Dial **21*[number]# and press call.

Divert when busy: Dial **67*[number]# and press call.

Divert when no answer: Dial **61*[number]# and press call.

Cancel all diversions: Dial ##002# and press call.

Check voicemail: Hold down the 1 key or dial your voicemail number.

💡

Fastest way to apply new APN settings

After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting steps (Samsung WiFi Calling Setup)

For call issues, try aeroplane mode on and off, a restart, and a signal check first — contact the UK APN Hub if it continues.

📶

Troubleshooting checklist

These build cumulatively, so it's worth working through in order

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

WiFi calling explained (Samsung WiFi Calling Setup)

Calls and texts go over WiFi instead of the mobile network with WiFi calling — useful wherever signal is weak but WiFi is present, at home, work or while travelling, using the standard allowance.

📶

Troubleshooting checklist

WiFi Calling moves the call onto broadband wherever mobile signal can't manage it

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

Setting up WiFi calling on iPhone (Samsung WiFi Calling Setup)

iPhone: Settings → Phone → WiFi Calling, switch it on, confirm the emergency address. It then activates automatically when signal is poor, with a WiFi icon appearing next to the carrier name.

📶

Troubleshooting checklist

If mobile signal fails a call, WiFi Calling shifts it to the broadband connection

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

Setting up WiFi calling on Android (Samsung WiFi Calling Setup)

Most Android phones use Settings → Network & Internet → Mobile Network → WiFi Calling; Samsung differs (Connections → Mobile Networks), as does Pixel (Calls & SMS).

📶

Troubleshooting checklist

WiFi Calling takes over on broadband when mobile signal isn't up to the job

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

What's needed before enabling WiFi calling (Samsung WiFi Calling Setup)

Three requirements: a plan supporting WiFi calling (most modern UK plans do), a compatible device, and a WiFi connection. iPhone may need a carrier settings update via Settings → General → About.

📶

Troubleshooting checklist

Calls move onto broadband via WiFi Calling when signal can't carry them

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

💡

Fastest way to apply new APN settings

After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Resolving WiFi calling problems (Samsung WiFi Calling Setup)

A greyed-out option often means unsupported device or plan — the provider can confirm whether it's enabled.

It's normal for calls to drop during WiFi-to-mobile handover; staying on one connection prevents it.

Poor WiFi call quality? Move closer to the router, check upload speed (1Mbps minimum), and restart the router.

📶

Troubleshooting checklist

Each fix builds on the one before, so avoid skipping ahead

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

💡

Enable Wi-Fi Calling for better indoor coverage

Frequently Asked Questions About Samsung WiFi Calling Setup

How do I contact your network UK support?

You can contact your network UK customer support through their official website, via live chat, by phone, or through their social media channels.

How do I check my your network signal strength?

Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.

What should I do if your network has no service?

If your network shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking your network coverage map for your area. If the issue persists, contact your network support.

How do I keep my number when switching to your network?

To keep your number when switching to your network, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to your network when you set up your new account.

Does your network support WiFi calling?

Many your network plans support WiFi calling. Check your network account settings or your network website to see if WiFi calling is available on your plan and how to enable it.

Samsung WiFi Calling Setup