Android Voicemail Setup
| Step | Action | What It Fixes |
|---|---|---|
| 1 | Check your network status | Confirms if issue is network-wide |
| 2 | Toggle aeroplane mode on/off | Re-registers SIM on your network |
| 3 | Restart your phone | Clears temporary network errors |
| 4 | Check your network APN settings | Fixes incorrect data configuration |
| 5 | Re-insert SIM card | Fixes poor SIM contact issues |
| 6 | Contact your network support | Resolves account or SIM faults |
This guide covers everything you need to know about android voicemail setup on your mobile network, including setup steps, troubleshooting tips and useful codes.
Getting set up on your network (Android Voicemail Setup)
Call and voicemail features are generally configured in phone settings or via short codes; check the UK APN Hub for plan-specific details.
Handy network short codes
The following GSM codes for forwarding and voicemail apply the same way on any UK network:
Divert all calls: Dial **21*[number]# and press call.
Divert when busy: Dial **67*[number]# and press call.
Divert when no answer: Dial **61*[number]# and press call.
Cancel all diversions: Dial ##002# and press call.
Check voicemail: Hold down the 1 key or dial your voicemail number.
When things go wrong (Android Voicemail Setup)
Toggle aeroplane mode, restart the phone, and check signal first for call problems — the UK APN Hub covers anything that doesn't clear up.
Troubleshooting checklist
One step at a time is more effective than skipping ahead
What does WiFi calling do? (Android Voicemail Setup)
With WiFi calling, calls and texts use a WiFi connection instead of mobile signal, useful in weak-coverage spots with WiFi — home, office or abroad — using the normal plan allowance.
Troubleshooting checklist
WiFi Calling steps in with broadband the moment mobile signal fails
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Turning on WiFi calling on iPhone (Android Voicemail Setup)
Turn on WiFi Calling via Settings → Phone → WiFi Calling on iPhone, confirming the emergency address. Once active, poor signal triggers automatic switching, visible as a WiFi icon in the status bar.
Troubleshooting checklist
Mobile signal failure triggers WiFi Calling to use the broadband connection
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Turning on WiFi calling on Android (Android Voicemail Setup)
Enable WiFi Calling via Settings → Network & Internet → Mobile Network on most Android phones, or the Samsung/Pixel-specific paths.
Troubleshooting checklist
If signal drops out entirely, WiFi Calling carries the call over broadband
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
What you need for WiFi calling (Android Voicemail Setup)
WiFi calling needs a supporting plan, a compatible device, and WiFi — iPhone users can check for a carrier update at Settings → General → About.
Troubleshooting checklist
WiFi Calling falls back on broadband whenever mobile signal isn't there
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Fixing WiFi calling issues (Android Voicemail Setup)
If it's greyed out, the device or plan likely lacks support — the provider can verify it's switched on.
Handover between WiFi and mobile causing a dropped call is expected; sticking to one connection avoids it.
If quality suffers on WiFi calls, get nearer the router, verify upload speed, and restart it if needed.
Troubleshooting checklist
Avoid jumping to the last option — work through them individually
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.