Divert Calls on iPhone

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Divert Calls on iPhone guide with steps, settings, troubleshooting, FAQs and related UK mobile network fixes.

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Divert Calls on iPhone

Step Action What It Fixes
1Check your network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on your network
3Restart your phoneClears temporary network errors
4Check your network APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact your network supportResolves account or SIM faults

This guide covers everything you need to know about divert calls on iphone on your mobile network, including setup steps, troubleshooting tips and useful codes.

Initial network setup (Divert Calls on iPhone)

These are typically configured through phone settings or dialling short codes — check the UK APN Hub for the latest per-plan codes.

Common network dial codes

Every UK network uses these same standard GSM codes for call forwarding and voicemail:

Divert all calls: Dial **21*[number]# and press call.

Divert when busy: Dial **67*[number]# and press call.

Divert when no answer: Dial **61*[number]# and press call.

Cancel all diversions: Dial ##002# and press call.

Check voicemail: Hold down the 1 key or dial your voicemail number.

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Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

When things go wrong (Divert Calls on iPhone)

If calls are misbehaving, cycle aeroplane mode, restart, and verify signal strength first, then contact the UK APN Hub if needed.

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Troubleshooting checklist

Step one takes the least time — move on if it doesn't resolve it

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Understanding WiFi calling (Divert Calls on iPhone)

Instead of relying on the mobile network, WiFi calling sends calls and texts over WiFi, useful for weak-signal locations with WiFi access, whether at home, work or abroad, using normal plan minutes and texts.

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Troubleshooting checklist

Poor mobile coverage triggers WiFi Calling to use the internet connection for calls

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Enabling WiFi calling on an iPhone (Divert Calls on iPhone)

On iPhone, enabling WiFi Calling (Settings → Phone → WiFi Calling) may prompt for an emergency address, then shows a WiFi icon beside the carrier name.

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Troubleshooting checklist

WiFi Calling bridges gaps in mobile coverage by using the internet connection

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Enabling WiFi calling on an Android phone (Divert Calls on iPhone)

Toggle it on via Settings → Network & Internet → Mobile Network for most Android phones, with Samsung Galaxy and Pixel routes differing.

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Troubleshooting checklist

Where coverage is lacking, WiFi Calling routes calls through the internet instead

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
💡
Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Requirements for WiFi calling (Divert Calls on iPhone)

The requirements: supporting plan, supporting device, active WiFi — with iPhones occasionally needing a carrier settings update first.

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Troubleshooting checklist

In low-coverage areas, WiFi Calling keeps calls going via the internet connection

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
💡
Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

When WiFi calling won't work (Divert Calls on iPhone)

A disabled toggle often means the plan or device doesn't support WiFi calling — check enablement with the network.

Calls dropping during the WiFi-mobile switch is a normal handover effect — one consistent connection avoids it.

Bad call quality over WiFi usually traces to router distance or upload speed under 1Mbps — try moving closer and restarting.

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Troubleshooting checklist

The quickest option is first; work through the rest if needed

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
💡
Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Frequently Asked Questions About Divert Calls on iPhone

How do I contact your network UK support?
You can contact your network UK customer support through their official website, via live chat, by phone, or through their social media channels.
How do I check my your network signal strength?
Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.
What should I do if your network has no service?
If your network shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking your network coverage map for your area. If the issue persists, contact your network support.
How do I keep my number when switching to your network?
To keep your number when switching to your network, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to your network when you set up your new account.
Does your network support WiFi calling?
Many your network plans support WiFi calling. Check your network account settings or your network website to see if WiFi calling is available on your plan and how to enable it.