Divert Calls on Android
| Step | Action | What It Fixes |
|---|---|---|
| 1 | Check your network status | Confirms if issue is network-wide |
| 2 | Toggle aeroplane mode on/off | Re-registers SIM on your network |
| 3 | Restart your phone | Clears temporary network errors |
| 4 | Check your network APN settings | Fixes incorrect data configuration |
| 5 | Re-insert SIM card | Fixes poor SIM contact issues |
| 6 | Contact your network support | Resolves account or SIM faults |
This guide covers everything you need to know about divert calls on android on your mobile network, including setup steps, troubleshooting tips and useful codes.
Configuring your mobile network (Divert Calls on Android)
Most call and voicemail features come down to phone settings or short codes, and the UK APN Hub keeps instructions current by plan.
Useful short codes for your network (Divert Calls on Android)
The GSM standard behind call forwarding and voicemail is identical across UK networks:
Divert all calls: Dial **21*[number]# and press call.
Divert when busy: Dial **67*[number]# and press call.
Divert when no answer: Dial **61*[number]# and press call.
Cancel all diversions: Dial ##002# and press call.
Check voicemail: Hold down the 1 key or dial your voicemail number.
Troubleshooting (Divert Calls on Android)
Call problems typically clear with an aeroplane mode toggle, restart, and signal check — the UK APN Hub is there for persistent cases.
Troubleshooting checklist
In sequence, one at a time — don't jump straight to the last option
How WiFi calling works (Divert Calls on Android)
Rather than mobile signal, WiFi calling uses a WiFi connection for calls and texts — useful anywhere signal is weak but WiFi reaches, at home, work or abroad, with the standard allowance applying.
Troubleshooting checklist
Voice calls move to broadband via WiFi Calling once signal drops
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
iPhone: switching on WiFi calling (Divert Calls on Android)
Enable WiFi Calling through Settings → Phone → WiFi Calling on iPhone, confirming the emergency address. Automatic switching kicks in on poor signal, indicated by a WiFi icon in the status bar.
Troubleshooting checklist
Signal drops trigger WiFi Calling to reroute calls through broadband
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Android: switching on WiFi calling (Divert Calls on Android)
Toggle WiFi Calling through Settings → Network & Internet → Mobile Network on most Android phones; Samsung Galaxy and Pixel use different menus.
Troubleshooting checklist
A failed mobile signal means WiFi Calling carries the call via broadband
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Prerequisites for WiFi calling (Divert Calls on Android)
Needed: a WiFi-calling-capable plan (most UK plans qualify now), a supported device, and WiFi access. iPhone might need a carrier update via Settings → General → About.
Troubleshooting checklist
Whenever signal drops out, WiFi Calling reroutes voice calls via broadband
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
WiFi calling not working — fixes (Divert Calls on Android)
A disabled option typically means no WiFi calling support on the device or plan — check with the provider.
This dropped-call behaviour during handover is normal; staying on one connection type avoids the interruption.
Improve poor call quality by moving closer to the router, checking upload speed, and restarting if necessary.
Troubleshooting checklist
Take them in the order shown, one at a time, without skipping ahead
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.