Divert Calls on Android

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Divert Calls on Android guide with steps, settings, troubleshooting, FAQs and related UK mobile network fixes.

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Divert Calls on Android

Step Action What It Fixes
1Check your network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on your network
3Restart your phoneClears temporary network errors
4Check your network APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact your network supportResolves account or SIM faults

This guide covers everything you need to know about divert calls on android on your mobile network, including setup steps, troubleshooting tips and useful codes.

Configuring your mobile network (Divert Calls on Android)

Most call and voicemail features come down to phone settings or short codes, and the UK APN Hub keeps instructions current by plan.

Useful short codes for your network (Divert Calls on Android)

The GSM standard behind call forwarding and voicemail is identical across UK networks:

Divert all calls: Dial **21*[number]# and press call.

Divert when busy: Dial **67*[number]# and press call.

Divert when no answer: Dial **61*[number]# and press call.

Cancel all diversions: Dial ##002# and press call.

Check voicemail: Hold down the 1 key or dial your voicemail number.

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Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting (Divert Calls on Android)

Call problems typically clear with an aeroplane mode toggle, restart, and signal check — the UK APN Hub is there for persistent cases.

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Troubleshooting checklist

In sequence, one at a time — don't jump straight to the last option

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

How WiFi calling works (Divert Calls on Android)

Rather than mobile signal, WiFi calling uses a WiFi connection for calls and texts — useful anywhere signal is weak but WiFi reaches, at home, work or abroad, with the standard allowance applying.

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Troubleshooting checklist

Voice calls move to broadband via WiFi Calling once signal drops

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

iPhone: switching on WiFi calling (Divert Calls on Android)

Enable WiFi Calling through Settings → Phone → WiFi Calling on iPhone, confirming the emergency address. Automatic switching kicks in on poor signal, indicated by a WiFi icon in the status bar.

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Troubleshooting checklist

Signal drops trigger WiFi Calling to reroute calls through broadband

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Android: switching on WiFi calling (Divert Calls on Android)

Toggle WiFi Calling through Settings → Network & Internet → Mobile Network on most Android phones; Samsung Galaxy and Pixel use different menus.

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Troubleshooting checklist

A failed mobile signal means WiFi Calling carries the call via broadband

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
💡
Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Prerequisites for WiFi calling (Divert Calls on Android)

Needed: a WiFi-calling-capable plan (most UK plans qualify now), a supported device, and WiFi access. iPhone might need a carrier update via Settings → General → About.

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Troubleshooting checklist

Whenever signal drops out, WiFi Calling reroutes voice calls via broadband

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
💡
Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
💡
Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

WiFi calling not working — fixes (Divert Calls on Android)

A disabled option typically means no WiFi calling support on the device or plan — check with the provider.

This dropped-call behaviour during handover is normal; staying on one connection type avoids the interruption.

Improve poor call quality by moving closer to the router, checking upload speed, and restarting if necessary.

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Troubleshooting checklist

Take them in the order shown, one at a time, without skipping ahead

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
💡
Enable Wi-Fi Calling for better indoor coverage
iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Frequently Asked Questions About Divert Calls on Android

How do I contact your network UK support?
You can contact your network UK customer support through their official website, via live chat, by phone, or through their social media channels.
How do I check my your network signal strength?
Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.
What should I do if your network has no service?
If your network shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking your network coverage map for your area. If the issue persists, contact your network support.
How do I keep my number when switching to your network?
To keep your number when switching to your network, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to your network when you set up your new account.
Does your network support WiFi calling?
Many your network plans support WiFi calling. Check your network account settings or your network website to see if WiFi calling is available on your plan and how to enable it.