UKUK APN HubMobile settings made simple Find my network
Last updated:

ASDA Mobile eSIM Setup UK 2026 eSIM

ASDA Mobile eSIM Setup UK 2026 eSIM guide thumbnail

ASDA Mobile supports eSIM on compatible Android and iPhone devices. An eSIM is a digital SIM built into your phone — no physical SIM card required. You request the eSIM from ASDA Mobile, receive a QR code, and scan it to activate. This guide walks you through the full process.

📋 On this page

  1. What Is an eSIM?
  2. Compatible Devices
  3. How to Get a ASDA Mobile eSIM
  4. Android eSIM Setup
  5. iPhone eSIM Setup
  6. APN Settings After Activation
  7. Troubleshooting
  8. FAQs

What Is an eSIM on Asda Mobile?

An eSIM (embedded SIM) is a digital SIM card built directly into your phone's hardware. Instead of inserting a physical plastic SIM, you download and activate a carrier profile wirelessly. Benefits include:

  • No physical SIM needed — activate instantly from anywhere with an internet connection
  • Dual SIM capability — use your eSIM alongside a physical SIM (two numbers, one phone)
  • Instant activation — no waiting for a SIM card in the post
  • Easy switching — switch between eSIM profiles without touching the phone hardware

Asda Mobile eSIM — Compatible Devices

eSIM is supported on most modern smartphones. Confirmed compatible devices include:

ManufacturerCompatible Models
Apple iPhoneiPhone XS and later (iPhone XS, XR, 11, 12, 13, 14, 15, 16 series)
Samsung GalaxyGalaxy S20 and later, Galaxy Z Fold/Flip series, Note 20 series
Google PixelPixel 3 and later
Other AndroidMany 2021+ devices — check your phone's spec sheet for eSIM support
To confirm eSIM support: on iPhone go to Settings › General › About › Available SIM. On Android: Settings › Network → look for "Add SIM" or "eSIM" option.

How to Get a ASDA Mobile eSIM

  1. Visit the ASDA Mobile website or open the ASDA Mobile app and navigate to the eSIM or SIM section.
  2. Choose an eSIM plan or, if you are an existing customer, request to convert your physical SIM to an eSIM.
  3. ASDA Mobile will send you an eSIM QR code — either by email or displayed in the app.
  4. Have this QR code ready on a second device or printed out — you cannot scan a QR code with the same phone that is activating the eSIM.
⚠ If you are converting from a physical SIM to eSIM, your physical SIM will be deactivated when the eSIM is activated. Make sure you have a working internet connection (Wi-Fi) before starting.

Android eSIM Setup — ASDA Mobile

  1. Ensure your phone is connected to Wi-Fi.
  2. Go to Settings › Network & internet (Pixel) or Settings › Connections › SIM Manager (Samsung).
  3. Tap Add SIM or Add eSIM.
  4. Select Scan QR code and scan the ASDA Mobile QR code using your phone's camera.
  5. Follow the on-screen prompts to download and install the ASDA Mobile eSIM profile.
  6. Once installed, set the ASDA Mobile eSIM as your preferred SIM for calls, texts and data.
  7. Restart your phone to complete activation.

iPhone eSIM Setup — ASDA Mobile

  1. Ensure your iPhone is connected to Wi-Fi.
  2. Go to Settings › Mobile Data (or Settings › Cellular in some regions).
  3. Tap Add eSIM or Add Mobile Plan.
  4. Tap Use QR Code and scan the ASDA Mobile QR code.
  5. Tap Continue and follow the prompts to install the ASDA Mobile carrier profile.
  6. Set a label for the eSIM (e.g. "ASDA Mobile") and choose whether to use it for calls, texts, or data.
  7. Tap Done. The eSIM will activate automatically — this may take a few minutes.
iPhone 14 and later models (in the UK) are eSIM-only and do not have a physical SIM card slot. On these models, all SIMs are eSIMs.

APN Settings After ASDA Mobile eSIM Activation

In most cases, ASDA Mobile pushes the correct APN settings automatically when you activate the eSIM. If mobile data is not working after activation, check or manually enter the APN:

FieldValue
APNeverywhere
APN Typedefault,supl,mms
APN ProtocolIPv4/IPv6

On Android: Settings › Connections › Mobile Networks › Access Point Names. Tap the ASDA Mobile eSIM profile and verify the APN is set to everywhere.

On iPhone: Go to Settings › Mobile Data › Mobile Data Network and verify the APN field shows everywhere. (This may be greyed out — that is normal and means ASDA Mobile controls it via the carrier bundle.)

Troubleshooting ASDA Mobile eSIM

  1. QR code not scanning — ensure good lighting and hold the camera 20–30cm from the QR code. Try increasing screen brightness on the device displaying the QR code.
  2. eSIM profile download failed — check your Wi-Fi connection is stable and retry. Restart the phone and try again.
  3. Mobile data not working after activation — check APN is set to everywhere. Toggle Aeroplane Mode on then off. Restart the phone.
  4. eSIM shows as inactive — go to SIM Manager (Android) or Settings › Mobile Data (iPhone) and ensure the ASDA Mobile eSIM is set as active/primary.
  5. QR code expired — ASDA Mobile eSIM QR codes typically expire after 24–48 hours. Request a new one from ASDA Mobile if the original has expired.
  6. Cannot add eSIM — device not supported — check your phone model supports eSIM (see compatible devices table above). Some older or budget Android phones do not support eSIM.
  7. Contact ASDA Mobile support: 0333 200 7777 or ASDA Mobile website.

Frequently Asked Questions — ASDA Mobile eSIM

Does ASDA Mobile support eSIM?
Yes, ASDA Mobile supports eSIM on compatible Android and iPhone devices. You can request an eSIM via the ASDA Mobile website or app and activate it instantly by scanning a QR code. No physical SIM card is needed.
How do I activate a ASDA Mobile eSIM?
Request an eSIM from ASDA Mobile via their website or app. You will receive a QR code. On iPhone: Settings › Mobile Data › Add eSIM › Use QR Code. On Android: Settings › Network › Add SIM → scan the QR code. Follow the prompts to activate.
Can I use a ASDA Mobile eSIM and physical SIM at the same time?
Yes, if your phone supports dual SIM (one eSIM + one physical SIM). Most modern flagship phones support this. You can set different SIMs as default for calls, texts and data. Check your phone's specifications to confirm dual SIM support.
What APN do I use with a ASDA Mobile eSIM?
The APN for ASDA Mobile eSIM is everywhere — the same as the standard ASDA Mobile APN. In most cases this is set automatically after eSIM activation. If data doesn't work, enter it manually in Settings › Mobile Networks › Access Point Names.
Can I transfer my ASDA Mobile number to an eSIM?
Yes. ASDA Mobile allows existing customers to convert their physical SIM to an eSIM while keeping the same number. Contact ASDA Mobile support to request an eSIM conversion: 0333 200 7777 or ASDA Mobile website. Note that your physical SIM will stop working once the eSIM is activated.

← Back to ASDA Mobile APN Settings