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Mobile Network Not Available Fix

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A clear UK guide to Mobile Network Not Available Fix, covering setup steps, common causes, fixes, and related your UK ne

Mobile Network Not Available Fix guide thumbnail

Solving mobile data stops after a phone update

Step Action What It Fixes
1Check your network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on your network
3Restart your phoneClears temporary network errors
4Check your network APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact your network supportResolves account or SIM faults

Data, calls or texts commonly fail due to a wrong APN, a local outage, a loose SIM, or software glitches — covered individually below.

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Troubleshooting checklist

Run through in order; step two is where most people stop

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Clearing cached network data (Mobile Network Not Available Fix)

Before trying fixes, rule out an outage using the UK APN Hub or Downdetector — waiting is the only real fix mid-outage.

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Troubleshooting checklist

The list is sequential — most cases resolve before the third step

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Testing data with another SIM or network (Mobile Network Not Available Fix)

Toggle Aeroplane Mode briefly from the notification shade to force a fresh reconnect to the nearest mast.

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Troubleshooting checklist

Try each in turn; the second step handles most situations

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Last resort: factory reset network settings (Mobile Network Not Available Fix)

A complete restart clears the modem cache and forces SIM re-registration, fixing issues an aeroplane mode toggle can't reach.

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Troubleshooting checklist

Go through methodically — most people find the fix in step one or two

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 4 — Re-seat the SIM card (Mobile Network Not Available)

Turn the phone off completely, eject the SIM tray, examine the gold contacts for corrosion, clean gently with a dry cloth, and reinsert before powering back up.

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Troubleshooting checklist

In order, please — the earlier steps catch most cases

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 5 — Check APN settings (Mobile Network Not Available)

No data despite good signal often means an incorrect APN — verify it via Settings → Mobile Network → Access Point Names against the UK APN Hub.

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Troubleshooting checklist

These are meant to be tried in sequence, and most stop at step two

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
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Reset Network Settings will delete all saved Wi-Fi passwords
This step also removes all Bluetooth pairings and VPN profiles. Make a note of your Wi-Fi passwords before continuing. Only use this as a last resort after all other steps have failed.

Step 6 — Reset network settings for Mobile Network Not Available

Android's network reset (Settings → General Management → Reset → Reset Network Settings) brings back default APN and clears connectivity settings, apps and data unaffected.

Reset an iPhone through Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings for default settings restored after restarting.

📶

Troubleshooting checklist

Go step by step; most people are sorted by the second step

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 7 — Contact customer services (Mobile Network Not Available Fix)

Nothing worked? Get support involved, with account number and IMEI ready, since it may trace to the account, SIM or a local fault.

Related guides

Lyca Internet Not WorkingMobile Data Not Working on iPhoneMobile Data Not Working on AndroidLyca APN Settings iPhoneMMS Not Sending on iPhoneBest APN Settings for Roaming5G Not Working on SamsungSIM Card No Service Fix
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Troubleshooting checklist

Work through step by step — the fix is typically in the first two

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Frequently Asked Questions About Mobile Network Not Available Fix

Why is your network mobile data not working?
your network mobile data may stop working due to an incorrect APN, a temporary network outage, an expired data plan, or a SIM issue. Follow the steps in this guide to identify and fix the cause.
How do I reset my your network APN settings?
On Android: go to Settings → Network → Mobile Networks → Access Point Names, then tap the menu and select 'Reset to default'. On iPhone: go to Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
Does your network have a network outage in my area?
Check your network website or their social media channels for real-time outage information. You can also check third-party sites like Downdetector for user-reported your network outages.
Why does your network show signal but no internet?
If your network shows signal but no internet, the APN settings may be incorrect or missing. Check the APN settings on your device and compare them to the correct your network values in our APN guide.
How long does a your network outage usually last?
Most your network outages are resolved within a few hours. For planned maintenance, your network usually notifies customers in advance. Check your network status page for current updates.