iPhone Visual Voicemail Setup
| Step | Action | What It Fixes |
|---|---|---|
| 1 | Check your network status | Confirms if issue is network-wide |
| 2 | Toggle aeroplane mode on/off | Re-registers SIM on your network |
| 3 | Restart your phone | Clears temporary network errors |
| 4 | Check your network APN settings | Fixes incorrect data configuration |
| 5 | Re-insert SIM card | Fixes poor SIM contact issues |
| 6 | Contact your network support | Resolves account or SIM faults |
This guide covers everything you need to know about iphone visual voicemail setup on your mobile network, including setup steps, troubleshooting tips and useful codes.
Setting up on your mobile network (iPhone Visual Voicemail Setup)
Phone settings or short codes handle most call and voicemail features — the UK APN Hub has the latest codes for specific plans.
Useful mobile network codes (iPhone Visual Voicemail Setup)
The same standard GSM codes handle call forwarding and voicemail across UK networks:
Divert all calls: Dial **21*[number]# and press call.
Divert when busy: Dial **67*[number]# and press call.
Divert when no answer: Dial **61*[number]# and press call.
Cancel all diversions: Dial ##002# and press call.
Check voicemail: Hold down the 1 key or dial your voicemail number.
Troubleshooting steps (iPhone Visual Voicemail Setup)
If something's off with calls, start with aeroplane mode, a restart, and confirming signal strength — the UK APN Hub helps beyond that.
Troubleshooting checklist
Start with the quick fixes at the top before the more involved ones
Related: What is WiFi calling? (iPhone Visual Voicemail Setup)
Calls and texts travel over WiFi rather than mobile signal with WiFi calling, useful wherever mobile coverage is weak but WiFi is present — at home, at work or travelling. The usual minutes and texts allowance applies.
Troubleshooting checklist
When mobile coverage weakens, WiFi Calling takes over, routing calls over the internet
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Related: How to enable WiFi calling on iPhone (iPhone Visual Voicemail Setup)
iPhone users: Settings → Phone → WiFi Calling, toggle on, confirm the emergency address, and a status bar WiFi icon confirms it's active.
Troubleshooting checklist
WiFi Calling compensates for weak coverage by routing calls over the internet connection
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Related: How to enable WiFi calling on Android (iPhone Visual Voicemail Setup)
Enable via Settings → Network & Internet → Mobile Network on most Android phones; Samsung Galaxy and Pixel use their own specific menus.
Troubleshooting checklist
Weak coverage is offset by WiFi Calling, which routes calls over the internet instead
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Related: WiFi calling requirements (iPhone Visual Voicemail Setup)
Three requirements: plan support, device compatibility, and an active WiFi connection. iPhones sometimes need a carrier settings update through Settings → General → About.
Troubleshooting checklist
WiFi Calling fills the gap when coverage is weak, using the internet for calls
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.
Related: Troubleshooting WiFi calling not working (iPhone Visual Voicemail Setup)
Greyed out typically points to unsupported device or plan for WiFi calling — contact the network to verify it's switched on.
It's normal for calls to drop during WiFi-to-mobile handover — remaining on a single connection avoids the interruption.
For bad WiFi call quality, try moving closer to the router, confirming 1Mbps+ upload, and restarting the router.
Troubleshooting checklist
Top of the list is quickest; involved fixes come later
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.