How to Turn Off Voicemail

Step	Action	What It Fixes
1	Check your network status	Confirms if issue is network-wide
2	Toggle aeroplane mode on/off	Re-registers SIM on your network
3	Restart your phone	Clears temporary network errors
4	Check your network APN settings	Fixes incorrect data configuration
5	Re-insert SIM card	Fixes poor SIM contact issues
6	Contact your network support	Resolves account or SIM faults

This guide covers everything you need to know about how to turn off voicemail on your mobile network, including setup steps, troubleshooting tips and useful codes.

Initial network setup (How to Turn Off Voicemail)

This is usually done through phone settings or dialling codes, and the UK APN Hub maintains current instructions by plan.

Common network dial codes

Call forwarding and voicemail codes are standard GSM, identical across every UK network:

Divert all calls: Dial **21*[number]# and press call.

Divert when busy: Dial **67*[number]# and press call.

Divert when no answer: Dial **61*[number]# and press call.

Cancel all diversions: Dial ##002# and press call.

Check voicemail: Hold down the 1 key or dial your voicemail number.

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Fastest way to apply new APN settings

After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting (How to Turn Off Voicemail)

Call trouble usually resolves with an aeroplane mode cycle, a restart, and a signal check; ongoing issues need the UK APN Hub.

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Troubleshooting checklist

Try each option in turn rather than heading straight for the last one

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Understanding WiFi calling (How to Turn Off Voicemail)

WiFi calling swaps in WiFi instead of mobile signal for calls and texts, useful wherever coverage is weak but WiFi reaches — home, office or abroad — using the standard allowance.

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Troubleshooting checklist

WiFi Calling steps in for poor mobile coverage, using the internet connection instead

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

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Enable Wi-Fi Calling for better indoor coverage

iPhone: Settings → Mobile Data → Wi-Fi Calling → On
Android (Samsung): Settings → Connections → Mobile Networks → Wi-Fi Calling → On
No extra charge — uses your existing call and text allowance. Ideal where indoor mobile signal is weak.

Enabling WiFi calling on an iPhone (How to Turn Off Voicemail)

Turn on WiFi Calling under Settings → Phone → WiFi Calling on iPhone, confirming the emergency address — the status bar then shows a WiFi icon.

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Troubleshooting checklist

When mobile coverage is thin, WiFi Calling carries calls over the internet

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

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Enable Wi-Fi Calling for better indoor coverage

Enabling WiFi calling on an Android phone (How to Turn Off Voicemail)

Most Androids: Settings → Network & Internet → Mobile Network → WiFi Calling. Samsung Galaxy and Pixel deviate slightly from this path.

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Troubleshooting checklist

Calls route over the internet through WiFi Calling wherever mobile coverage is poor

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

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Enable Wi-Fi Calling for better indoor coverage

Requirements for WiFi calling (How to Turn Off Voicemail)

Plan support, device support and a WiFi connection are the essentials; iPhones sometimes require a carrier update at Settings → General → About first.

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Troubleshooting checklist

Areas with weak coverage rely on WiFi Calling to send calls over the internet

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

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Enable Wi-Fi Calling for better indoor coverage

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Fastest way to apply new APN settings

After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

When WiFi calling won't work (How to Turn Off Voicemail)

If greyed out, either the device or plan lacks support, or it hasn't been switched on for the account yet.

WiFi-to-mobile handover sometimes drops calls, which staying on a single connection avoids.

Bad quality typically traces to router distance or upload under 1Mbps — confirm speed and restart the router if required.

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Troubleshooting checklist

Going one at a time beats skipping straight to the end

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

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Enable Wi-Fi Calling for better indoor coverage

Frequently Asked Questions About How to Turn Off Voicemail

How do I contact your network UK support?

You can contact your network UK customer support through their official website, via live chat, by phone, or through their social media channels.

How do I check my your network signal strength?

Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.

What should I do if your network has no service?

If your network shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking your network coverage map for your area. If the issue persists, contact your network support.

How do I keep my number when switching to your network?

To keep your number when switching to your network, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to your network when you set up your new account.

Does your network support WiFi calling?

Many your network plans support WiFi calling. Check your network account settings or your network website to see if WiFi calling is available on your plan and how to enable it.

How to Turn Off Voicemail