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Tesco Mobile eSIM Setup Activation Guide

Tesco Mobile eSIM Setup Activation guide thumbnail

How to activate a Tesco Mobile eSIM (runs on O2 network) on iPhone and Android, scan the QR code, and troubleshoot eSIM issues.

On this page

  1. Check Compatibility
  2. Get QR Code
  3. Activate on iPhone
  4. Activate on Android
  5. APN Settings
  6. Troubleshoot
  7. FAQs

Step 1 — Check Tesco Mobile eSIM Compatibility

Confirm your phone supports eSIM and your Tesco Mobile plan is eSIM-compatible.

  • eSIM compatibility starts with iPhone XS — verify at Settings › General › About, "Digital SIM".
  • Android: Settings › Connections › SIM Manager — look for "Add eSIM".
  • Check Tesco Mobile offers eSIM on your plan: Tesco Mobile help.

Step 2: Get Your Tesco Mobile eSIM QR Code

  1. Order an eSIM plan or request an eSIM swap via the Tesco Mobile website or app.
  2. The single-use QR code arrives by email — have it ready to hand.
  3. Check Wi-Fi is stable before scanning — the profile download happens online.
The QR code can only be used once. Contact Tesco Mobile for a replacement if needed.

Activate Tesco Mobile eSIM on iPhone

  1. Settings › Mobile Data › Add eSIM.
  2. Tap Use QR Code and scan the Tesco Mobile QR code.
  3. Follow prompts: Continue › Add Data Plan › Use as Mobile Data.
  4. The profile automatically downloads and connects once triggered.
  5. A quick test: Wi-Fi off, then load any web page.

Activate Tesco Mobile eSIM on Android

  1. Samsung: Settings › Connections › SIM Manager › Add eSIM.
  2. Stock Android: Settings › Network & Internet › SIMs › Add a SIM.
  3. Choose Scan QR code from carrier and scan the Tesco Mobile QR code.
  4. Set this as the default data SIM if the phone is dual-SIM.
  5. Restart and test mobile data.

APN Settings After Tesco Mobile eSIM Activation

APN settings are typically bundled with the eSIM profile. If mobile data isn't functioning:

APN: prepay.tesco-mobile.com

See the full Tesco Mobile APN Settings guide for all values.

Troubleshoot Tesco Mobile eSIM Issues

  1. Ensure Wi-Fi stays connected throughout activation if the QR won't scan.
  2. A 15-minute wait after toggling Aeroplane Mode often fixes no-service post-activation.
  3. Data not working — verify APN is prepay.tesco-mobile.com and Mobile Data is enabled for the eSIM.
  4. Check the device and plan both support eSIM if the option doesn't appear.
  5. Contact Tesco Mobile: Tesco Mobile help to resend QR code or re-provision.

FAQs — Tesco Mobile eSIM

Does Tesco Mobile support eSIM?
Check Tesco Mobile help for current eSIM availability and compatible plans.
How do I activate a Tesco Mobile eSIM?
Get a QR code from Tesco Mobile. iPhone: Settings › Mobile Data › Add eSIM › Use QR Code. Android: Settings › Connections › SIM Manager › Add eSIM. Scan the code and follow prompts.
Can I use Tesco Mobile eSIM and a physical SIM together?
Yes, if your phone supports Dual SIM Dual Standby (DSDS). Check your phone's specifications.
What APN does Tesco Mobile eSIM use?
Same as a physical SIM: prepay.tesco-mobile.com. Usually configured automatically in the eSIM profile.
Tesco Mobile eSIM not working?
Toggle Aeroplane Mode, verify APN is prepay.tesco-mobile.com, ensure Mobile Data is on for the eSIM. Contact Tesco Mobile help for re-provisioning.

← Back to Tesco Mobile APN Settings