UKUK APN HubMobile settings made simple Find my network

Tesco Mobile Internet Not Working

Last reviewed:

Tesco Mobile internet not working? Step-by-step fixes — outage checks, APN resets and settings for Android and iPhone.

Tesco Mobile Internet Not Working guide thumbnail

Diagnosing why Tesco Mobile internet has stopped working

Tesco Mobile data, calls or texts can drop for a few recurring reasons — a wrong APN, a local outage, a SIM needing reseating, or a device software fault.

📶

Troubleshooting checklist

Working down this Tesco Mobile list in sequence normally resolves it quickly

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Quick checks before resetting Tesco Mobile APN settings

Check the Tesco Mobile hub or Downdetector for a known outage before touching settings — during an outage no change helps.

📶

Troubleshooting checklist

Following the Tesco Mobile sequence below typically sorts it early

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step-by-step Tesco Mobile data fix on Android and iPhone

Swipe down, tap Aeroplane Mode on, wait ten seconds, then off. This forces a fresh link to the nearest Tesco Mobile mast.

📶

Troubleshooting checklist

Tesco Mobile issues usually clear within the opening steps if taken in order

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Escalating persistent Tesco Mobile data issues to support

Hold power and choose Restart — a full reboot clears the modem cache and re-registers the SIM with Tesco Mobile.

📶

Troubleshooting checklist

Taken in order, these Tesco Mobile steps normally resolve things fast

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 4 — Re-seat the SIM on Tesco Mobile when internet is down

Switch off the phone, pop out the SIM tray, check the contacts for dirt, wipe gently, then reseat and power up.

📶

Troubleshooting checklist

Following the order resolves most Tesco Mobile cases early

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 5 — Check Tesco Mobile's APN settings when internet is down

Setting Value
APN Nameprepaydata
Username(leave blank)
Password(leave blank)
MMSChttp://mmsc.mms.o2.co.uk:8002
MMS Proxy82.132.254.1
MMS Port8080
Authentication TypePAP
APN Typedefault,supl,mms

A wrong APN often stops data despite full signal. Check Settings → Mobile Network → Access Point Names against Tesco Mobile's recommended values.

📶

Troubleshooting checklist

Taken in order, these Tesco Mobile steps usually sort it fast

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data
!
Reset Network Settings will delete all saved Wi-Fi passwords
This step also removes all Bluetooth pairings and VPN profiles. Make a note of your Wi-Fi passwords before continuing. Only use this as a last resort after all other steps have failed.

Step 6 — Reset Tesco Mobile's network settings when internet is down

Android: Settings → General Management → Reset → Reset Network Settings restores Tesco Mobile's default APN and clears Wi-Fi/Bluetooth, leaving apps intact.

iPhone: Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings — the phone restarts on Tesco Mobile defaults.

📶

Troubleshooting checklist

The Tesco Mobile sequence below usually resolves it near the top

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

Step 7 — Contact Tesco Mobile support when internet is down

Still stuck? Tesco Mobile support is next — an account issue, failing SIM, or local fault. Have your account number and IMEI (dial *#06#) ready.

Related guides

Tesco Mobile Data Not WorkingReset Tesco Mobile APN SettingsTesco Mobile Data Not WorkingTesco Mobile APN SettingsTesco Mobile MMS SettingsTesco Mobile eSIM SetupTesco Mobile Roaming SettingsTesco Mobile 5G Settings
📶

Troubleshooting checklist

Taken in order, Tesco Mobile problems resolve near the top

Step 1Check APNStep 2Select APNStep 3Toggle flight modeStep 4Restart phoneStep 5Test data

📚 Related Tesco Mobile Guides

Frequently Asked Questions About Tesco Mobile Internet Not Working

Why is Tesco Mobile mobile data not working?
Tesco Mobile mobile data may stop working due to an incorrect APN, a temporary network outage, an expired data plan, or a SIM issue. Follow the steps in this guide to identify and fix the cause.
How do I reset my Tesco Mobile APN settings?
On Android: go to Settings → Network → Mobile Networks → Access Point Names, then tap the menu and select 'Reset to default'. On iPhone: go to Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
Does Tesco Mobile have a network outage in my area?
Check the Tesco Mobile website or their social media channels for real-time outage information. You can also check third-party sites like Downdetector for user-reported Tesco Mobile outages.
Why does Tesco Mobile show signal but no internet?
If Tesco Mobile shows signal but no internet, the APN settings may be incorrect or missing. Check the APN settings on your device and compare them to the correct Tesco Mobile values in our APN guide.
How long does a Tesco Mobile outage usually last?
Most Tesco Mobile network outages are resolved within a few hours. For planned maintenance, Tesco Mobile usually notifies customers in advance. Check the Tesco Mobile status page for current updates.