RWG Mobile eSIM Setup UK 2026 eSIM

RWG Mobile supports eSIM on compatible Android and iPhone devices. An eSIM is a digital SIM built into your phone — no physical SIM card required. You request the eSIM from RWG Mobile, receive a QR code, and scan it to activate. This guide walks you through the full process.

What Is an eSIM on RWG Mobile?

Instead of a removable plastic SIM, an eSIM is embedded in the hardware and activated via a wireless carrier profile. Benefits include:

• Instant activation from anywhere with internet, no physical SIM required
• Dual SIM means running the eSIM and a physical card together, two numbers in one phone
• There's no postal delay — activation is instant
• Changing eSIM profiles is straightforward, with nothing physical to touch

RWG Mobile eSIM — Compatible Devices

eSIM compatibility covers most current smartphones, confirmed for devices including:

How to Get a RWG Mobile eSIM

1. Visit the RWG Mobile website or open the RWG Mobile app and navigate to the eSIM or SIM section.
2. Existing customers can request conversion to eSIM, or new customers can choose an eSIM plan directly.
3. RWG Mobile will send you an eSIM QR code — either by email or displayed in the app.
4. The activating phone can't scan its own QR code — have it ready on another device or printed out.

Android eSIM Setup — RWG Mobile

1. The phone needs to be connected to Wi-Fi first.
2. Go to Settings › Network & internet (Pixel) or Settings › Connections › SIM Manager (Samsung).
3. Go to Add SIM or Add eSIM.
4. Select Scan QR code and scan the RWG Mobile QR code using your phone's camera.
5. Follow the on-screen prompts to download and install the RWG Mobile eSIM profile.
6. Once installed, set the RWG Mobile eSIM as your preferred SIM for calls, texts and data.
7. The activation process completes after a restart.

iPhone eSIM Setup — RWG Mobile

1. The iPhone needs to be connected to Wi-Fi first.
2. Go to Settings › Mobile Data (or Settings › Cellular in some regions).
3. Go to Add eSIM or Add Mobile Plan.
4. Tap Use QR Code and scan the RWG Mobile QR code.
5. Tap Continue and follow the prompts to install the RWG Mobile carrier profile.
6. Set a label for the eSIM (e.g. "RWG Mobile") and choose whether to use it for calls, texts, or data.
7. Tapping Done starts automatic activation, which may take a few minutes to complete.

APN Settings After RWG Mobile eSIM Activation

In most cases, RWG Mobile pushes the correct APN settings automatically when you activate the eSIM. If mobile data is not working after activation, check or manually enter the APN:

On Android: Settings › Connections › Mobile Networks › Access Point Names. Tap the RWG Mobile eSIM profile and verify the APN is set to rwgmobile.

On iPhone: Go to Settings › Mobile Data › Mobile Data Network and verify the APN field shows rwgmobile. (This may be greyed out — that is normal and means RWG Mobile controls it via the carrier bundle.)

Troubleshooting RWG Mobile eSIM

1. A QR scan failure often means bad lighting or distance — adjust to 20-30cm and boost display brightness.
2. A stable Wi-Fi connection is needed for the download — check it, retry, and restart the phone if it still fails.
3. Mobile data not working after activation — check APN is set to rwgmobile. Toggle Aeroplane Mode on then off. Restart the phone.
4. eSIM shows as inactive — go to SIM Manager (Android) or Settings › Mobile Data (iPhone) and ensure the RWG Mobile eSIM is set as active/primary.
5. QR code expired — RWG Mobile eSIM QR codes typically expire after 24–48 hours. Request a new one from RWG Mobile if the original has expired.
6. If eSIM can't be added, check the phone model supports it (compatible devices table above) — older or budget Android phones sometimes don't.
7. Contact RWG Mobile support: RWG Mobile website or email support.

Frequently Asked Questions — RWG Mobile eSIM

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