Last updated: — verified on Android 15 & iOS 18

Virgin Media O2 APN Settings UK 2026 MVNO

Virgin Media O2 APN Settings UK 2026 MVNO guide thumbnail

Virgin Media O2 is a joint venture between Virgin Media (Liberty Global) and Telefónica (O2). Mobile services run on O2's network. The APN is mobile.co.uk with credentials user/one2one. Virgin Media O2 customers get access to O2's 4G and 5G infrastructure across the UK.

Virgin Media O2 APN Settings — Internet Data

Enter the values into the new profile exactly — even one extra space stops the connection.

FieldValue
NameVirgin Media O2 Internet
APNmobile.co.uk
Usernameuser
Passwordone2one
MMSChttp://mms.virginmedia.co.uk:8002
MMS Proxy82.132.254.1
MMS Port8080
MCC234
MNC10
APN Typedefault,supl
APN ProtocolIPv4/IPv6

Virgin Media O2 MMS Settings Summary

Set up a separate MMS APN profile, or add mms to the APN Type, for picture messaging.

FieldValue
APNmobile.co.uk
MMSChttp://mms.virginmedia.co.uk:8002
MMS Proxy82.132.254.1
MMS Port8080
APN Typemms

Android Setup — Virgin Media O2

  1. Open Settings › Connections › Mobile Networks.
  2. Tap Access Point Names.
  3. A new APN profile starts with tapping the + icon.
  4. Set APN: mobile.co.uk. Set Username: user and Password: one2one.
  5. Set MCC: 234, MNC: 10, APN Type: default,supl.
  6. Save via the three-dot menu, then use the radio button to activate.
  7. Restarting or toggling Aeroplane Mode applies the setting.
  1. Open Settings › Network & internet › SIMs.
  2. Tap your Virgin Media O2 SIM › Access Point Names › +.
  3. Enter APN: mobile.co.uk. Username: user, Password: one2one.
  4. Save the profile, activate it, and reconnect via Aeroplane Mode.
  1. Open Settings › Mobile Network › Access Point Names.
  2. Add a new APN with APN: mobile.co.uk and all values from the table above.
  3. Save the setting, select it active, and restart the device.

Virgin Media O2 APN on iPhone

Virgin Media O2 iPhones receive APN settings automatically via the carrier bundle. If mobile data is not working:

  1. Go to Settings › General › About and install any available carrier update.
  2. Switch Aeroplane Mode on for 15 seconds, then back off.
  3. Confirm Cellular Data is enabled under Settings › Cellular.
  4. Restart the iPhone fully (hold power + volume).
  5. If still failing: Contact Virgin Media O2 mobile on 789 (free from VM O2 mobile) or 0345 454 1111.

Parent Network: O2 (Virgin Media O2 APN Settings UK 2026 MVNO)

Virgin Media O2 uses O2's network. The APN is mobile.co.uk — different from O2 direct's "mobile.o2.co.uk" despite the O2 partnership. Credentials are user/one2one.

Compare directly with the parent network: O2 APN Settings →

Troubleshooting Virgin Media O2 Data

  1. Toggle Aeroplane Mode for 15 seconds to force network re-registration.
  2. Restart your phone to apply saved APN settings.
  3. Verify the APN reads exactly mobile.co.uk — no spaces, no extra characters.
  4. Check credentials: Username = user, Password = one2one. Missing or incorrect credentials are a common cause of failure.
  5. Should nothing above fix it, reset network settings and recreate the APN fresh.
  6. Contact Virgin Media O2 support: Contact Virgin Media O2 mobile on 789 (free from VM O2 mobile) or 0345 454 1111.

Frequently Asked Questions — Virgin Media O2 APN

What is the Virgin Media O2 APN?
The Virgin Media O2 APN is mobile.co.uk. Username: user, Password: one2one. It runs on O2's network infrastructure.
Is Virgin Media O2 the same as O2?
No. Virgin Media O2 is a separate retail entity formed from a 2021 merger. The APN (mobile.co.uk) is different from O2 direct's APN (mobile.o2.co.uk).
Does Virgin Media O2 support 5G?
Yes. Virgin Media O2 offers 5G through O2's 5G network using the same mobile.co.uk APN.
What are Virgin Media O2 MMS settings?
VM O2 MMS: APN = mobile.co.uk, MMSC = http://mms.virginmedia.co.uk:8002, MMS Proxy = 82.132.254.1, MMS Port = 8080, MCC = 234, MNC = 10.
How do I contact Virgin Media O2 mobile?
Call 789 from a Virgin Media O2 mobile (free) or 0345 454 1111.

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