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Smarty 5G Settings

📅 Last updated: 17 May 2026

SMARTY 5G APN settings — correct values to activate 5G data on Android and iPhone in the UK, with troubleshooting steps.

Smarty 5G Settings — UK APN Hub guide

Does SMARTY support 5G?

Step Action What It Fixes
1Check SMARTY network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on SMARTY network
3Restart your phoneClears temporary network errors
4Check SMARTY APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact SMARTY supportResolves account or SIM faults

Yes, SMARTY has an active 5G network across the UK, with coverage continuing to expand. To use 5G on SMARTY, you need a 5G-capable device, a SMARTY SIM on a 5G-enabled plan, and to be within SMARTY's 5G coverage area. Check coverage at the SMARTY APN hub.

How to enable 5G on SMARTY

On Android: Go to Settings → Network & Internet → Mobile Network → Preferred Network Type and select 5G/4G/3G/2G (auto) or the highest available option. On Samsung, go to Settings → Connections → Mobile Networks → Network Mode.

On iPhone: Go to Settings → Mobile Data → Mobile Data Options → Voice & Data and select 5G. If the option is not visible, your iPhone model or carrier plan may not support 5G on SMARTY.

SMARTY 5G APN settings

The APN settings for 5G on SMARTY are the same as the standard mobile data APN. Your phone should use 5G automatically once it is enabled in your network settings. If 5G is not appearing in the status bar despite being in a covered area, try toggling aeroplane mode, restarting your phone or resetting your APN settings to the SMARTY defaults.

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Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting SMARTY 5G problems

5G not showing: Check your plan includes 5G. Ensure your device supports 5G. Verify you are within SMARTY 5G coverage. Go to network settings and set the preferred network type to include 5G.

5G slow: 5G speeds vary by location, network congestion and signal strength. Move to an area with a clearer line of sight to a mast. Ensure no background apps are consuming data. Contact SMARTY if speeds are consistently poor in your area.

5G connected but no internet: Check APN settings are correct for SMARTY. Reset network settings. Try switching to 4G, testing mobile data, then switching back to 5G.

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Smarty 5G Not WorkingSmarty APN SettingsSmarty MMS SettingsSmarty eSIM SetupSmarty Roaming Not WorkingSmarty Mobile Data Not WorkingSmarty No Service FixEE 5G APN Settings
Troubleshooting — Try Steps in This Exact Order STEP 1 Toggle Aeroplane Mode STEP 2 Full Restart your phone STEP 3 Delete & re-enter APN from scratch STEP 4 Reset Network Settings ⚠ STEP 5 Contact Network Support ⚠ Step 4 (Reset Network Settings) will delete: • All saved Wi-Fi passwords • All Bluetooth pairings and VPN configurations Note your Wi-Fi passwords before using this step. 💡 Most issues are caused by: • Wrong APN text (one typo stops everything) • APN saved but not selected (no filled circle) • Phone not restarted / aeroplane mode not toggled

Follow these steps in order — most issues are resolved by step 1 or 2

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Frequently Asked Questions

How do I contact SMARTY UK support?

You can contact SMARTY UK customer support through their official website, via live chat, by phone, or through their social media channels.

How do I check my SMARTY signal strength?

Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.

What should I do if SMARTY has no service?

If SMARTY shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking the SMARTY coverage map for your area. If the issue persists, contact SMARTY support.

How do I keep my number when switching to SMARTY?

To keep your number when switching to SMARTY, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to SMARTY when you set up your new account.

Does SMARTY support WiFi calling?

Many SMARTY plans support WiFi calling. Check your SMARTY account settings or the SMARTY website to see if WiFi calling is available on your plan and how to enable it.