How to Configure APN Settings

Fixing your network APN settings do and when you need them

Step	Action	What It Fixes
1	Check your network network status	Confirms if issue is network-wide
2	Toggle aeroplane mode on/off	Re-registers SIM on your network network
3	Restart your phone	Clears temporary network errors
4	Check your network APN settings	Fixes incorrect data configuration
5	Re-insert SIM card	Fixes poor SIM contact issues
6	Contact your network support	Resolves account or SIM faults

Publishing order: 474 • Cluster 41: FAQ High Search

This detailed How to Configure APN Settings | UK Mobile Guide guide covers the latest settings, troubleshooting methods, and fixes for common mobile network problems.

Use this guide to fix setup problems, mobile data issues, signal problems and UK mobile network settings with clear steps and related guides.

If your phone shows no service, slow mobile internet, hotspot issues, a blocked SIM, roaming failure or an APN problem, start with the steps below before changing advanced settings.

Restart your phone and wait for the mobile network to reconnect.

Check that your SIM settings, cellular data and roaming settings are correct for your plan.

Open mobile internet settings and confirm the APN configuration has not been removed or saved incorrectly.

Follow these steps in order — most issues are resolved by step 1 or 2

Correct your network APN values for internet and MMS

Open your phone settings, select Mobile Network or Cellular Data, then review the APN profile. Save the settings, restart your device and test browsing, picture messages and hotspot if your plan supports it.

Internal guides to check next

For stronger results, follow the network hub first, then continue through APN, MMS, eSIM, roaming and fix guides. This structure helps users and search engines understand the full topic clearly.

UK APN Settings Troubleshooting Why Is My Mobile Data Not Working How to Reset APN Settings What Are APN Settings APN Settings Explained What Is eSIM and How It Works How Roaming Works Back to full blog order

Frequently Asked Questions

What is the your network APN name?

The your network APN name is shown in the settings table above. On most your network SIMs in the UK, the APN is pre-configured automatically when you insert your SIM.

Why is my your network mobile data not working after entering the APN?

After entering the your network APN settings, restart your phone to apply the changes. If data still does not work, check you have selected the correct APN and that your your network plan includes mobile data.

Do I need to enter APN settings manually on your network?

Most your network devices configure APN settings automatically when you insert your SIM. You only need to enter them manually if your internet or MMS stops working after a factory reset or SIM swap.

What is the your network MMS APN for picture messages?

The your network MMS APN settings are included in the table above. Make sure the MMSC, MMS Proxy and MMS Port values are entered exactly as shown.

Can I use the same APN settings for 4G and 5G on your network?

Yes, the your network APN settings work for both 4G and 5G connections. You do not need a separate APN for 5G — the network upgrades automatically where 5G coverage is available.