Last updated: — verified on Android 15 & iOS 18

Virgin Media O2 APN Settings UK 2026 MVNO

Virgin Media O2 is a joint venture between Virgin Media (Liberty Global) and Telefónica (O2). Mobile services run on O2's network. The APN is mobile.co.uk with credentials user/one2one. Virgin Media O2 customers get access to O2's 4G and 5G infrastructure across the UK.

Virgin Media O2 APN Settings — Internet Data

Enter these values exactly when creating a new APN profile. Every character must be correct — a single extra space will prevent the connection from working.

FieldValue
NameVirgin Media O2 Internet
APNmobile.co.uk
Usernameuser
Passwordone2one
MMSChttp://mms.virginmedia.co.uk:8002
MMS Proxy82.132.254.1
MMS Port8080
MCC234
MNC10
APN Typedefault,supl
APN ProtocolIPv4/IPv6

Virgin Media O2 MMS Settings

For picture messages, create a separate MMS APN profile or add mms to your internet APN Type field.

FieldValue
APNmobile.co.uk
MMSChttp://mms.virginmedia.co.uk:8002
MMS Proxy82.132.254.1
MMS Port8080
APN Typemms

Android Setup — Virgin Media O2

  1. Open SettingsConnectionsMobile Networks.
  2. Tap Access Point Names.
  3. Tap + to create a new APN profile.
  4. Set APN: mobile.co.uk. Set Username: user and Password: one2one.
  5. Set MCC: 234, MNC: 10, APN Type: default,supl.
  6. Tap the three-dot menu › Save. Tap the radio button to activate.
  7. Restart your phone or toggle Aeroplane Mode to apply.
  1. Open SettingsNetwork & internetSIMs.
  2. Tap your Virgin Media O2 SIM › Access Point Names+.
  3. Enter APN: mobile.co.uk. Username: user, Password: one2one.
  4. Save and activate the profile. Toggle Aeroplane Mode to reconnect.
  1. Open SettingsMobile NetworkAccess Point Names.
  2. Add a new APN with APN: mobile.co.uk and all values from the table above.
  3. Save, select as active, and restart your device.

Virgin Media O2 APN on iPhone

Virgin Media O2 iPhones receive APN settings automatically via the carrier bundle. If mobile data is not working:

  1. Go to Settings › General › About and install any available carrier update.
  2. Toggle Aeroplane Mode on for 15 seconds, then off.
  3. Confirm Cellular Data is enabled under Settings › Cellular.
  4. Restart the iPhone fully (hold power + volume).
  5. If still failing: Contact Virgin Media O2 mobile on 789 (free from VM O2 mobile) or 0345 454 1111.

Parent Network: O2

Virgin Media O2 uses O2's network. The APN is mobile.co.uk — different from O2 direct's "mobile.o2.co.uk" despite the O2 partnership. Credentials are user/one2one.

Compare directly with the parent network: O2 APN Settings →

Troubleshooting Virgin Media O2 Data

  1. Toggle Aeroplane Mode for 15 seconds to force network re-registration.
  2. Restart your phone to apply saved APN settings.
  3. Verify the APN reads exactly mobile.co.uk — no spaces, no extra characters.
  4. Check credentials: Username = user, Password = one2one. Missing or incorrect credentials are a common cause of failure.
  5. Reset network settings and re-create the APN from scratch if the above steps do not resolve the issue.
  6. Contact Virgin Media O2 support: Contact Virgin Media O2 mobile on 789 (free from VM O2 mobile) or 0345 454 1111.

Frequently Asked Questions — Virgin Media O2 APN

What is the Virgin Media O2 APN?
The Virgin Media O2 APN is mobile.co.uk. Username: user, Password: one2one. It runs on O2's network infrastructure.
Is Virgin Media O2 the same as O2?
No. Virgin Media O2 is a separate retail entity formed from a 2021 merger. The APN (mobile.co.uk) is different from O2 direct's APN (mobile.o2.co.uk).
Does Virgin Media O2 support 5G?
Yes. Virgin Media O2 offers 5G through O2's 5G network using the same mobile.co.uk APN.
What are Virgin Media O2 MMS settings?
VM O2 MMS: APN = mobile.co.uk, MMSC = http://mms.virginmedia.co.uk:8002, MMS Proxy = 82.132.254.1, MMS Port = 8080, MCC = 234, MNC = 10.
How do I contact Virgin Media O2 mobile?
Call 789 from a Virgin Media O2 mobile (free) or 0345 454 1111.

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