VOXI 5G Settings

📅 Last updated: 17 May 2026

VOXI 5G APN settings — correct values to activate 5G data on Android and iPhone in the UK, with troubleshooting steps.

VOXI 5G Settings — UK APN Hub guide

Does VOXI support 5G?

Step Action What It Fixes
1Check VOXI network statusConfirms if issue is network-wide
2Toggle aeroplane mode on/offRe-registers SIM on VOXI network
3Restart your phoneClears temporary network errors
4Check VOXI APN settingsFixes incorrect data configuration
5Re-insert SIM cardFixes poor SIM contact issues
6Contact VOXI supportResolves account or SIM faults

Yes, VOXI has an active 5G network across the UK, with coverage continuing to expand. To use 5G on VOXI, you need a 5G-capable device, a VOXI SIM on a 5G-enabled plan, and to be within VOXI's 5G coverage area. Check coverage at the VOXI APN hub.

How to enable 5G on VOXI

On Android: Go to Settings → Network & Internet → Mobile Network → Preferred Network Type and select 5G/4G/3G/2G (auto) or the highest available option. On Samsung, go to Settings → Connections → Mobile Networks → Network Mode.

On iPhone: Go to Settings → Mobile Data → Mobile Data Options → Voice & Data and select 5G. If the option is not visible, your iPhone model or carrier plan may not support 5G on VOXI.

VOXI 5G APN settings

The APN settings for 5G on VOXI are the same as the standard mobile data APN. Your phone should use 5G automatically once it is enabled in your network settings. If 5G is not appearing in the status bar despite being in a covered area, try toggling aeroplane mode, restarting your phone or resetting your APN settings to the VOXI defaults.

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Fastest way to apply new APN settings
After saving, turn aeroplane mode ON for 10 seconds, then turn it OFF. This forces an immediate network re-registration — quicker than a full restart and equally effective.

Troubleshooting VOXI 5G problems

5G not showing: Check your plan includes 5G. Ensure your device supports 5G. Verify you are within VOXI 5G coverage. Go to network settings and set the preferred network type to include 5G.

5G slow: 5G speeds vary by location, network congestion and signal strength. Move to an area with a clearer line of sight to a mast. Ensure no background apps are consuming data. Contact VOXI if speeds are consistently poor in your area.

5G connected but no internet: Check APN settings are correct for VOXI. Reset network settings. Try switching to 4G, testing mobile data, then switching back to 5G.

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Troubleshooting — Try Steps in This Exact Order STEP 1 Toggle Aeroplane Mode STEP 2 Full Restart your phone STEP 3 Delete & re-enter APN from scratch STEP 4 Reset Network Settings ⚠ STEP 5 Contact Network Support ⚠ Step 4 (Reset Network Settings) will delete: • All saved Wi-Fi passwords • All Bluetooth pairings and VPN configurations Note your Wi-Fi passwords before using this step. 💡 Most issues are caused by: • Wrong APN text (one typo stops everything) • APN saved but not selected (no filled circle) • Phone not restarted / aeroplane mode not toggled

Follow these steps in order — most issues are resolved by step 1 or 2

Frequently Asked Questions

How do I contact VOXI UK support?

You can contact VOXI UK customer support through their official website, via live chat, by phone, or through their social media channels.

How do I check my VOXI signal strength?

Check your phone's signal bars in the status bar. For a detailed reading, go to Settings → About Phone → Status (Android) or dial *3001#12345#* (iPhone) to open Field Test mode.

What should I do if VOXI has no service?

If VOXI shows no service, try toggling Aeroplane Mode on and off, restarting your phone, and checking the VOXI coverage map for your area. If the issue persists, contact VOXI support.

How do I keep my number when switching to VOXI?

To keep your number when switching to VOXI, request a PAC code from your current provider by texting 'PAC' to 65075. You can then give this code to VOXI when you set up your new account.

Does VOXI support WiFi calling?

Many VOXI plans support WiFi calling. Check your VOXI account settings or the VOXI website to see if WiFi calling is available on your plan and how to enable it.